Telecoms complaints

If you encounter difficulties with any aspect of your telecoms services (home phone, broadband, cable/satellite TV, mobile, or mobile broadband), our platform provides the necessary assistance to resolve your concerns.

Energy complaints

Similarly, for energy-related issues, whether it's a simple address change or a complex billing matter, we empower you with the tools to contact your energy provider effectively. Our services inform you of your rights, enable you to document your communications, and guide you through the process. Furthermore, we facilitate the escalation of your case to the Energy Ombudsman if necessary.

Water complaints

Water related complaints can arise when customers have issues with their water company, such as billing disputes, service interruptions, or concerns about water quality. In such cases, it is essential to have a clear understanding of your rights and the appropriate channels to pursue in order to resolve the issue.

Public Services complaints

Our services also extend to public services, including the Passport Office, HM Border Force, DVLA, local authorities, universities, and parking tickets. Whether it's a problem with schools, parking, healthcare, care homes, social services, or even street cleaning, our platform simplifies the process to get your issue resolved.

Motoring complaints

Very common complaints that can involve a wide range of issues, from problems with garages, car dealerships or manufacturers to disputes with breakdown services or DVLA. Additionally, parking charge notices can be a source of frustration for many motorists. In these situations, it is essential to have a clear understanding of your rights and the appropriate channels to pursue in order to resolve the issue. 

Timeshare complaints

A common occurrence in the world of vacation ownership, timeshare complaints can involve a wide range of issues that can significantly impact the lives of those who have invested in these properties. These complaints can range from minor inconveniences to major legal disputes, and they often involve problems with maintenance fees, contract cancelation, and other aspects of timeshare ownership.

Solar installations complaints

Our services inform you of your rights, enable you to document your communications, and guide you through the process. Furthermore, we facilitate the escalation of your case to the Energy Ombudsman if necessary.

Health complaints

These complaints can involve issues with healthcare providers, such as hospitals or clinics. Patients may have concerns about the quality of care, billing disputes, or issues with scheduling and communication. In such cases, it is essential to have a clear understanding of your rights and the appropriate channels to pursue in order to resolve the issue.

Leisure complaints

Leisure complaints can involve issues with gyms, leisure facilities, or other recreational services. Customers may have concerns about the quality of service, cleanliness, or safety of these facilities. In such cases, it is essential to have a clear understanding of your rights and the appropriate channels to pursue in order to resolve the issue. 

Restaurants complaints

These types of complaints can range from dissatisfaction with the quality of food, poor service, or even issues with the ambiance or cleanliness of the establishment. Whether it's a fast-food joint or a fine dining experience, customers have the right to expect a certain level of service and quality. In such cases, it is essential to address the issue promptly and professionally, either by speaking directly to the management or by filing a complaint through the appropriate channels.

Shops complaints

For shopping-related issues, ranging from everyday purchases to luxury items, our system simplifies the process of raising concerns and ensures your complaint is heard and addressed.

Travel complaints

Additionally, we provide a streamlined solution for travel-related complaints, covering issues with delayed flights, airlines, tour operators, hotels, package holiday deals, online booking services, and rail companies. Our services empower you to address booking problems, delays, or poor customer service effectively.

Finance complaints

If you have faced unfair treatment from your bank, building society, loan provider, or packaged bank account, our platform allows you to raise your concerns. Should you be unable to resolve the issue directly with the financial institution, we facilitate the escalation of your case to the relevant ombudsman.

Insurance complaints

Insurance complaints are another prevalent issue, as insurance is an integral part of our lives. From car insurance to home insurance, health insurance to travel insurance, customers often face challenges when dealing with insurance providers. These challenges can include disputes over claims, issues with coverage, or dissatisfaction with customer service. In such cases, it is crucial to have a clear understanding of your rights and the appropriate steps to take in order to resolve the issue.

Property complaints

These can involve issues with estate agents, letting agents, or housing associations. These complaints can range from disputes over contracts and fees to concerns about the condition of a property or the conduct of a landlord. In such cases, it is essential to have a clear understanding of your rights  in order to resolve the issue. 

Legal complaints

Legal complaints can involve disputes with lawyers or law firms to concerns about the conduct of a judge or the legal system itself. In such cases, it is essential to have a clear understanding of your rights and the appropriate channels to pursue in order to resolve the issue.